Filming is easy right?

Before shooting our videos we were quite the critics when it came to videos on employer’s careers sites, generally thinking that we could do a far better job and how hard can it be to shoot a decent video?! Turns out very, not to say there’s not any good graduate careers videos out there, it’s just the bad really stand out and not in a good way. I’m sure you’ve come across those where the videos that are either out of sync or over hyped up to attract grads to the organisation, missing the point of getting the employer’s brand across or portray what life would be like to working as a grad. On the flip side we have seen some really good graduate videos out there and those employers that do get it right have a valuable tool for their graduate attraction and careers site.

What we learnt after the shoot

It starts with using the professionals to guide you through it, it’s the little things that make all the difference, sound, lighting but the biggest difference is a good director. You wouldn’t ask Brett Ratner (Director of the Rush hour trilogy and a list of other C grade movies) to do a Quentin Tarantino film for obvious reasons, but it would no longer be a Taratino which is what you’d go for in the first place. You also have to watch out for the Michael Bay (Pearl Harbour, Transformers) style directors, these are the ones that will make it sound so good, and will produce a sharp looking video, only problem is it’s full of explosions which look cool but leave no room for plot. It’s the same with doing your own filming for your graduate careers site, if you don’t find the right director who knows what they’re doing you could end up with a disappointing Ratner, or an over hyped Michael Bay, instead of the smooth Taratino which will always leave your audience wanting more.

GradConnection – Home of the GradMaker

That was about five years ago, and now Regan is in the UK, and has recently made a huge impact in the UK graduate recruitment industry by project managing the Transport For London graduate recruitment microsite, that was judged #1 for content and #2 for design by successful UK graduates.

Personally, I am very interested in how to make effective and attractive graduate

recruitment websites and the best ways to market them, so I got on Facebook and had a bit of a chat to Regan about his successes with the Transport of London website, and what graduate recruitment teams in Australia and New Zealand could learn from his experiences.

First off, Can you tell us a bit about why your website won the Times award? What were the criteria and what made your site come out on top?

A company (High Fliers – the same company that performs the AAGE surveys) interviewed 16,000 graduates about graduate recruitment campaigns from a range of UK organisations, one aspect of which was their websites. The graduates ranked our site 2nd for overall design and 1st for content. I think that we ranked highly because everyone involved was 100% committed to delivering what the users of the site wanted and needed.

Do you think the UK graduate market is unique or would you take the same approach for graduate program websites in Australia and New Zealand?

The UK market is not unique. However, I’m not sure that the exact same approach would be appropriate in NZ or Australia, as the size of the market and the level of competition is far greater here. Also, the HR industry in the UK is more transactional and consequently, applicants’ expectations are different.

What was your key measurement to the success of your graduate recruitment website? Simply the number of applications or did you take into account the number of visitors, time on site, bounce rate etc…

A range of factors were taken into account, including standard metrics such as usage, conversion rates, calibre of applicants and client satisfaction. However, the key factor was what graduates themselves thought of it. To understand their views, our organisation contributed to a study in which 16,000 graduates were interviewed about 100 graduate recruitment campaigns.

Are graduate recruitment websites similar to any other websites or do you need to pay special attention to key areas?

A focus on the needs of users is common to all well designed web sites. Graduate recruitment sites have unique content requirements that flow from this theme. Users generally want to know about:

• The schemes / openings that are available
• The types of candidates being sought (including minimum requirements)
• Benefits, including pay rates
• Previous graduates – what they did whilst undertaking the graduate scheme and what they have done since How to apply

So I know you have been a web guru for a number of years, what got you into building a graduate recruitment website and what tech skills came in handy?

Web guru eh?! I didn’t actually build the site… I just managed the building of it. We had five suppliers and a team of internal specialists working on the project. My technical input was the application of management and design methodologies. Having a background in web technologies was helpful, but not essential.

Did you use any social media in conjunction with your graduate site? Did you utilise a facebook fan page, how about twitter?

No social media mechanisms were used in our 2008 campaign, although we did provide a RSS feed for the recruitment fairs.

Did your traffic come via organic search engine traffic or via other mediums?

Search engine traffic is always important for websites. However, a massive proportion of our traffic was generated through navigation paths from the core website (which ranks in the top 100 websites in the UK and amongst the top 2,500 worldwide).

From your experience, what did graduates most like about your site?

The clean design and the content.

What did you most like about your site?

That we went live on time, we were within budget and graduates liked it

If you were to outsource a graduate recruitment website, what kind of budget would you expect to need?

There are too many factors to consider… the size of the organisation in question, the target audience, the complexity of the schemes etc. However, if you’re thinking about outsourcing you should first think:

Do we have the skills in-house to do this well? Are the people with those skills available within our time-frames? Is this the best use of their time? If no, then you need to outsource.

We had a mixed approach, with specialist agencies hired for specific tasks (e.g. overall campaign design, flash components, web page development, security review), whilst internal teams developed content and provided quality assurance. We selected this approach because of time constraints… the website had to be designed, built and delivered in just over a month.

Can you give any advice to grad managers in Australia and New Zealand around how to make a good graduate website, and what are some of the pitfalls?

• Follow a user centred design methodology and undertake user testing early in your design lifecycle
• Follow basic web standards such as accessibility, this will give you better cross-browser compatibility, higher search rankings and more people will be able to use your site
• Know your target audience and make sure that both your creative design and the writing style of your copy attracts the people you are looking for
• Graduates are probably not coming to your site to look for computer games! Online games are expensive to develop and will not make your organisation look “cool”
• Make sure that you have an integrated approach to your campaign – your website should complement the campaign, rather than being the campaign in its entirety
• Be very careful with your copy. Don’t use acronyms or jargon and keep your copy brief

Many thanks for your time to comment Regan, very glad to see you’re making a similar impact in the online space in the UK. I’m keen to see what you end up doing in the next couple of years!

Also a quick welcome to subscribers we have had joined our blog from South East Asia over the last few weeks. Hopefully we can give you some valuable insight into the Australian and New Zealand graduate recruitment markets. If you have any interesting tales you can contribute to this blog then please let us know!

Mike

It came as a bit of a shock to us, but some Australian Graduate Program Websites we have seen over the past year don’t seem to work well in many of today’s popular website browsers. These websites can either look bad, or simply not work in Firefox, Safari and others  (which make up nearly half of Australian graduate traffic).

What is website browser optimisation?

To start off lets cover what browse optimisation means. In a nutshell, web browser optimisation involves making sure that your graduate recruitment web page is displayed correctly in the different web browsers used by graduates today. I thought that this topic is worth a blog post because these days an organisations website is fast becoming the most valuable marketing tool in the arsenal of generating graduate job applications. Once you’ve done the hard yards to attract graduates to your site through careers fairs and on campus presentations you don’t want to scare them off because they think your website is broken.

So how do you check your graduate website works?

To test whether or not your site is being displayed properly to your graduate job hunters you can cover most of your bases by simply visiting your site in the web browsers and checking them out for yourself:

Microsoft Internet Explorer

This browser comes by default with windows operating systems and most corporates and many universities will provide this as their standard web browser. There are a wide variety of versions for this browser the most common being versions 6.0 and 7.0. Version 8.0 has just been released and more users will slowly move to this newer version.

Mozilla Firefox

This is a popular browser that many users are migrating to on Windows, Linux and Mac. You can download a copy here.

Safari

This browser comes standard with an Apple computer. With the large amount of Apple fans out there this is becoming quite a popular browser and it is used when browsing the web from and iPhone as well. You can download a copy here

You may need to try some of these browsers at home as you may not have the security permissions you need in the office.

Why is it important to run these tests?

Most websites are optimised for the Microsoft Internet Explorer browser as it comes by default with the windows operating system. This is due to Internet Explorer having the majority of internet users historically.

Over the past two months we’ve had around 30,000 graduates come to our website to view potential graduate employers and we’ve found that there has been a substantial shift away from Internet Explorer as the standard web browser used by graduates; you can see the breakdown of our traffic in the table below:

Browser	% of Graduate users
Microsoft Internet Explorer	52%
Mozilla Firefox	37%
Safari	6%
Other	5%

We’ve seen a wide variety of different employers graduate websites that have had issues when viewed in different browsers and you can see that close to 50% of graduate job hunters are using a different browser than the ‘standard’ Internet Explorer.

This in contrast of total market share, where Microsoft Internet Explorer enjoys a market share of 66% (hitslink.com).

Optimise your graduate website for all major web browsers!

From the statistics we have generated, it is clear that nearly half of all Australian Graduates use a web browser other than Internet Explorer. This is well above the internet industry standard for browser use probably due to the fact that Australian Graduates are extremely technology Savy in comparison with general internet users.  We strongly recommend that you check your website, especially if it is older, to see how it performs under other browsers. We have heard of several websites that have become a major barrier-to-entry for graduates looking for jobs.

All website designers now create websites that adhere to industry standards, so if you decide your website needs re-development, you could get the majority of this covered for around $5000. We can happily point you in the direction of a few great website designers if required.

Let me know if you have any more questions about this topic, hopefully it helps you catch any issues on your grad site in the future.